General Overview
1. What is FileJoker.net?
FileJoker.net is a secure cloud storage platform designed for effortless file sharing, storage, and backups. Upload files, share them via encrypted links, or use it as a remote backup drive—all with free and premium options.
2. Is FileJoker.net free to use?
Yes! Create a free account to upload, store, and share files instantly. Free users enjoy basic features, including email transfers and limited storage. For advanced tools like unlimited speeds and ad-free browsing, upgrade to FileJoker Premium.
Premium Account Benefits
3. Why upgrade to a Premium Account?
Premium unlocks:
- Unlimited download speeds (no throttling)
- Zero ads or waiting timers
- Unlimited simultaneous downloads
- Full anonymity and encrypted transfers
- Priority 24/7 support
4. What are the Premium pricing plans?
- 1 Month: $9.99/month
- 3 Months: $24.99 ($8.33/month – save 17%)
- 1 Year: $69.99 ($5.83/month – save 42%)
5. How do I cancel my Premium subscription?
Cancel anytime via your account dashboard. For recurring subscriptions, email [email protected].
File Management
6. What file types/sizes can I upload?
Upload any file type (videos, images, documents).
- Free users: Up to 2 GB/file.
- Premium users: Larger files supported (contact support for details).
7. How do I upload files?
Three easy methods:
- Drag-and-drop into your “My Files” folder.
- FTP client (using provided hostname/login).
- Remote upload (contact support for assistance).
8. How long are files stored?
- Free users: 30 days (from last download).
- Premium users: Lifetime storage.
9. How do I delete files or my account?
- Files: Select files in “My Files” and click “Delete.”
- Account: Email [email protected].
Security & Sharing
10. Is my data secure?
Absolutely. All transfers use HTTPS encryption, and files are anonymized. Premium users get added layers of privacy.
11. How do I share files securely?
Every file gets a unique, encrypted URL. Share this link directly—no third-party access.
12. Who can see my files?
Only those with your shared link. Files are never public.
Troubleshooting
13. I forgot my password. Help!
Click “Forgot Password” on the login page. A reset link will be sent to your email.
14. My download isn’t working. What now?
Ensure your link is correct. For premium users, disable ad-blockers. Still stuck? Contact 24/7 support.
15. Have unanswered questions?
Reach us at [email protected]. Responses typically within 24 hours!
